Employee Communication Training

Communicating with Impact

Communication skills are increasingly important to an organization’s success. Every function and activity involves some form of direct or indirect communication. Employees are able to achieve their goals and perform at a high level only when they communicate with each other as needed. Our employee communication training course focuses on the process of creating open communication in order to increase rapport and productivity. Participants will learn listening and questioning techniques, how to build rapport with others, and internal and external barriers to effective communication.
Employee Communication Training

Objectives

• Explain the theory behind the communication process
• Discuss barriers to communicating in an impactful and effective manner
• Assess communication skills and identify areas of strength and development
• Apply a process for creating open communication
• Use the appropriate nonverbal skills to enhance communication with others
• Apply open-ended questioning techniques
• Use active listening skills to improve rapport and productivity in the working environment
• Demonstrate empathy when communicating with others
• Understand responsibilities regarding organizational communication

Benefits

• Improve the frequency and effectiveness of communication across the organization
• Improve skills for communicating clearly and effectively
• Building rapport and trust from communication

Video

Straight Talk

Length of class

8 hours

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