Critical Thinking

Leadership surveys across a range of industries and disciplines consistently identify the ability to think critically as essential to success. Critical thinking underpins a range of responsibilities and actions that leaders take on every day, such as decision making, problem solving, strategic planning, innovating, and managing risk. As jobs and professional relationships are increasingly complex, and interconnectivity among departments means that even small decisions can have big impact, critical thinking skills are a key to both individual and organizational effectiveness.


  • Explore a critical-thinking framework for making decisions and solving problems
  • Understand the hidden influences that affect thinking and decision quality
  • Apply criteria to discern when a critical-thinking approach is required
  • Explore the five decision styles and when to use them
  • Review practical tools to apply to day-to-day business decisions and problems


  • Increased ability to identify and address the core issues that drive problems and decisions
  • Increased effectiveness and confidence in approach and execution of decisions
  • Increased awareness of personal tendencies and styles in situations that require critical thinking

Supported Competency Focus Area(s)


In-person: Full or half day

Virtual: 4 hours (two 2-hour modules)

Ready to bring this program to your organization?