Feedback in the Workplace

Creating a Feedback Culture

The practice of giving and receiving feedback often and well is of considerable benefit to both the individual and the organization. Despite its importance, the feedback process is often seen as daunting and potentially uncomfortable. This course addresses the apprehensions and motivations associated with feedback and presents the feedback process as invaluable, rewarding, and critical to cultivating a healthy workplace culture. It emphasizes the skills and best practices that promote a productive feedback experience and uses communication models and techniques that participants can use to plan and engage their own feedback in the workplace


• Understand the reasons people avoid feedback situations
• Increase awareness of the importance of giving and receiving feedback often and well
• Learn skills to improve the ability to give and receive feedback at all levels of an organization
• Practice giving feedback using simple but effective models and techniques
• Create a plan to solicit feedback


• Increased dialog across the organization, leading to surfacing and resolving problems
• Improve skills and tools support the creation of a feedback culture at any organization
• Remove barriers to exchanging honest, clear, specific, actionable feedback are addressed and removed
• Feedback becomes a key to individual development and continuous improvement at all levels of the organization


“You” Statements

Length of Class

4 hours

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